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11.


Write It Down So You Don't Forget It

A key part of being viewed as reliable (and this should be everyone's goal) is not forgetting. And invariably, most of us when we are busy, will forget what we don't write down. We have all observed those who write their "to do's" on a scrap of paper and then wonder where they put the scrap of paper. More now than ever, in the era of computers and PDA's with built in reminders, forgetting is not an acceptable excuse.

My personal rules are:
  • I write down my commitments in my Outlook task list or calendar, clearly defining what I have to do, when it is due, and for whom.
  • I set due dates with reminders and alarms.
  • I review and update my task list and calendar at the beginning of each day.
  • At the end of each day, I review my meeting notes and the happenings of my day, updating my calendar and task list.
Your memory may be better than mine, but everyone I know, who is reliable and who meets commitments, has a similar methodology of writing things down, keeping track of due dates, and meeting their commitments without fail. The ability to not forget things clearly sets you apart from those who remember "most of their commitments most of the time".

Meeting all your commitments all the time is a huge differentiator between you and those who don't.
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