Hundreds of catalogs and websites are devoted to helping companies recognize their employees. They offer 10 year pins, retirement watches and "you didn't take a single sick day" desk clock. There are a multitude of wall plaques that can be etched to denote a perfect safety or attendance record.
Companies should skip the catalogs and put systems in place that recognize those who meet their commitments– on time and on budget.
One of the greatest differentiators in people is who gets things done –on-time, no muss, no fuss. Those who get things done as expected and promised all fall into one group, those who don't fall into another, far less attractive group. There are those who must make excuses and those who refuse to make excuses.
If you are at all as I am, you want people on your team on whom you can count – and you count on them because they are reliable. You trust their word and their commitments. Conversely, guess who I avoid like the plague? Of course, those who don't deliver reliably – but of course, there is always a good excuse! |
