Having observed literally hundreds of organizations, both large and small, privately and publicly held, spanning a broad range of industries, and through more than 5 decades, it is absolutely true that much as parents deserve their children, so do managers deserve their organizations and, for ultimately the same reasons!
Because Managers establish the objectives, staff, develop, lead, and choose how to reward their organizations, what they have built (or in some cases attempted to rebuild) is truly theirs – and they deserve what they have built. Some Managers get to be justifiably proud of what they have accomplished– and others ashamed – but either way they deserve what they have created.
Organizations provide very valuable clues as to the success of these CEOs and business owners. What clues? Are goals understood by everyone? Is on time delivery rare? Is poor behavior tolerated? Do all employees understand how or why performance is rewarded?
When you find an organization where Managers clearly communicate their objectives throughout the organization; where on time delivery is expected and rewarded; where poor behavior is not tolerated; where communications are clear and unambiguous; and where good performance is appropriately rewarded, you will find a Manager who deserves to be proud of their organization. |
