In any group, those who fall in the 3 sigma plus portion of the distribution are the ones who will be key in getting things done. The remainder of the organization is necessary in carrying out the activities, but they are not the best qualified or the most likely to complete what is that group's major responsibility well and successfully.
Think of highly trained and highly compensated surgeons, there are a small number in each major category who excel, and then there are the rest, whom we would prefer operate on someone else.
Name any category – teachers, managers, coaches, artists, actors – the same is true of them – 5% of any group tends to excel. |
